Define Africa Ltd

Our Vision: To be a leader in technology driven solutions

Our Mission: To deliver inspired and innovative technology driven solutions that transform and empower people’s lives

About Us

Established in 2012, Define Africa is a leading IT company focusing on three main sectors - Business Technology Solutions, Managed Services and IT Consulting.

We delivers business value to customers through a combination of process excellence, quality frameworks and Service Delivery innovation. The core motivation is defining Service Excellence in Technology driven business solutions.

We begins with a review of the IT environment at the organization, to assess its adequacy to the support the current operations of the business and to implement the gaps with regards to best practice

We optimize your technology, supporting better business outcomes, through our services-led approach. Our consulting, cloud, technical and support, and managed services help you drive and manage innovation. We offer broad technology expertise in a range of verticals. Combined with our strategic partnerships and robust services portfolio, we can help you achieve your digital transformation objectives. .

Define Africa enables customers to focus their resources on their core business and value delivery while ensuring that their critical long haul and regional network assets have experienced, qualified people available to provide optimal response/repair times during events requiring emergency response.  


Client Service

Our clients value us for being an extremely client focused firm. As our clients’ valued business partner, we are known for being reliable, accurate and timely in handling our clients’ needs.

Solutions

Solutions for our clients’ business needs: experienced professionals, with the correct skills, providing smart solutions, at the right time.

Results

We are extremely responsive, detail oriented and very knowledgeable regarding relevant industry standards and applying them to our clients’ business. We provide practical advice to our clients and deliver results.

Talented Professionals

Our team members are highly experienced professionals with a variety of backgrounds with business, financial, regulatory, operational and technical knowledge.

Our Solutions

Integrated Solutions

  Intelligent Building Management Solution
  Integrated Physical Security Solution

Enterprise Computing

  Enterprise Servers, Storage
  Virtualization & Consolidation
  Information Security,
  Messaging & Collaboration
  Enterprise Management Solutions
  Disaster Recovery Solutions

Networking and Communication

  Premises Distribution System.
  Enterprise Switching.
  Wireless & WAN Solutions.
  VoIP, IP Telephony, Video On Demand.
  IPTV and Broadband Solutions.

Services

Security Operations Center Services

  Information Security Surveillance Services
  Security Device Lifecycle Management
  Security Consulting & Professional Services

Infrastructure Management Services

  IT Helpdesk, Data Center Support Services
  Desk side/End User Support Services
  Total IT Operations Outsourcing
  Enterprise Management Services

Remote Managed Services

  Network Operation Center
  Remote Desktop / Server / Network Management

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Define Africa Ltd

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