Define Africa help desk will utilize the helpdesk for:

  1. Problem Logging.
  2. Automatic Escalation.
  3. Highlight Trends.
  4. Assignment of Responsiblities.
  5. Impact Assessment.

IT Consultancy

Companies need technology organizations that fuel their strategy, not hobble it. Define Africa helps you make confident technology decisions and ensure your IT organization is agile, effective and equipped to cut through the buzz of the latest trends to create enduring results

ou may be a small business with no technical expertise or a large company with its own IT department, Define Africa Ltd Solutions can assist. Whether your just looking for a bit of helpful advice or are after a full blown managed design and implementation project, we can provide as little or as much help as you need. We will ensure that throughout the project your kept updated thus ensuring we are delivering what you need.

You may be a small business with no technical expertise or a large company with its own IT department, Define Africa Ltd Solutions can assist. Whether your just looking for a bit of helpful advice or are after a full blown managed design and implementation project, we can provide as little or as much help as you need. We will ensure that throughout the project your kept updated thus ensuring we are delivering what you need.

Some of our more common consultancy services

  • 24/7 Outsource and IT support consultancy.
  • System Audit.
  • Initial setup and requirements analysis.
  • Networks & Structured Cabling.
  • Backup & Disaster Recovery.
  • Office Relocations.
  • ICT Procurement.
  • Installations.
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Define Africa Ltd

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